By browsing the website or purchasing a product / service from Tathamshop.co.za you agree to be legally bound by the following terms and conditions. Please read through these carefully before placing an order:
The images, Artwork and designs used by Tathamshop.co.za are the property of Tathamshop.co.za or their respective copyright owners and are used by Tathamshop.co.za with express authorisation. You must not use, reproduce, modify or distribute images, any part of images or content in any form without prior written authorisation.
By supplying us with artwork, you warrant that you have the copyright or license for that image or the written permission of the copyright owner to use the photograph. Under no circumstances will Tathamshop.co.za be responsible for any copyright issues arising as a result of you, the customer, supplying us with any image or artwork in breach of copyright. You will indemnify Tathamshop.co.za against any costs or damages arising from the reproduction of any image you submit to Tathamshop.co.za.
Any custom art creations from the Art Gallery remain the intellectual property of Tathamshop.co.za and are licensed to the customer for private use.
Site Content & Products
Descriptions of goods and services included in the Tathamshop.co.za website are accurate to the best of our knowledge. We do our best to correct errors or omissions as soon as we are aware of them. The Site and the goods sold through it are subject to change without notice and we reserve the right to improve, alter, modify or withdraw designs / products at any time without prior notification. We may terminate or suspend the operation of this web site (or terminate or suspend provision of any products or services offered via this web site) for support or maintenance work, in order to update the content or for any other reason. We may do this at any time and without notice.
You are advised to keep backups of all material provided to us. In particular, it is up to you to keep backup copies of images uploaded by you or emailed to us. We will not be responsible for keeping backups or for loss of, deletion or corruption of any images or any other material.
Products are subject to availability. If a product the customer has ordered becomes unavailable due to circumstances beyond our control, the customer will be notified and we will supply substitute goods.
Product Sizes: due to the nature of manufacturing customised products by hand, there will be marginal size differences in the finished item to the sizes quoted on this web site. Occasionally we may substitute materials and adjust product design to accommodate production considerations in relation to supply or stock shortages.
Print Colour Variation
You should be aware that the colours and appearances of images in print may vary from the way they appear on a screen and that computer monitors vary in colour depending on their calibration, make and model. We cannot be held responsible for colour variations of products as per the image on our website.
We are not obliged to supply the goods to you or undertake work until we have confirmed that we have accepted your order and received payment in full. Payment can be made for the artwork online via Credit Card through our payment provider (paygate.co.za) or via Bank Transfer:
Nedbank Account Name: Tatham Shop
Nedbank Bank Account No: 1341081613
Nedbank Branch code: 134025
Any remaining balance left after redeeming a gift voucher is non refundable; however, you (the customer) can add to the remaining balance. Gift vouchers can be redeemed up to twelve months from date of issue.
Shopping cart system
It is the responsibility of the customer to use the shopping cart in the correct manner and to apply certain discounts / coupons as prescribed. We reserve the right to refuse or adjust an order (with the customer’s consent) which was entered incorrectly. Example: If a certain discount coupon was applied to the wrong promotion or product, the order will not be processed before the difference has been settled.
Tathamshop.co.za reserves the right to alter prices without notice. All prices are in South African Rand and include Value Added Tax where applicable.
Tathamshop.co.za cannot cancel works which have been initiated and paid for. If you cancel payment with your card provider rather than following our refund policy, you will be liable for the fee charged to Tathamshop.co.za by your provider. Chargebacks will be thoroughly investigated and if necessary, will be referred to relevant investigative or law enforcement agencies.
Due to the bespoke nature of our products, items that are delivered as described and in good condition - may not be returned. All our Products are checked for quality before they are dispatched.
In the event that products were damaged during transit, do NOT accept the delivery from the Courier – please inspect the packaging thoroughly before accepting chanel replica sale delivery.
In the unlikely event that the goods delivered are faulty then we will exchange the goods free of charge, providing the goods are returned to us within 7 working days from the date of delivery.
Tathamshop.co.za will not exchange any goods if the customer is dissatisfied with the chosen undamaged product.
We are unable to give a ‘guaranteed’ time of delivery since we use external couriers and do not have control over direct circumstances (or any acts of nature) that might impact on the delivery timeline. If a delivery is late due to your location, accidents or local rolex replica sale disruptions Tathamshop.co.za will not be liable for any consequential loss.
Please ensure that you check your delivery before signing for it. Tathamshop.co.za will not accept liability for missing or damaged items unless this is brought tag heuer replica uk to the attention of the delivery company. Please do not sign for your goods until you have physically checked them and are satisfied that they are in perfect condition. Faulty or damaged goods: You must check goods on delivery. In cases of damaged or faulty goods you must then notify Tathamshop.co.za immediately so we can arrange for an exchange.
In the light of the foregoing terms on Returns and Delivery we value our customers and we go to great lengths to ensure the highest possible quality product is chanel replica sale delivered. Should you not be satisfied with the workmanship of your products, notify us and return the product within 7 working days in its original packaging, in the condition it was received and we will resend a replacement product at no extra charge.
Law and jurisdiction
These terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with South African law. In the event of any dispute arising in relation of these terms or in relation to the provision of any goods and services by us, the South African courts will have exclusive jurisdiction over such dispute.